Connect DeskStack to the tools you already use.

Notifications, order context, issue tracking, and CRM out of the box — plus a full API, webhooks, and custom modules to build anything else.

Email and helpdesk tools on a laptop

Plug into the tools your team lives in.

Team notifications

Slack, Telegram, and Rocket.Chat alerts, plus mobile push and SMS — so nothing slips by your team.

Issue tracking

Connect support to Jira so engineering stays in the loop on bugs and escalations.

E-commerce context

WooCommerce and Easy Digital Downloads order details right in the ticket sidebar.

Built-in CRM

Manage, create, and export customers with custom fields — no separate tool required.

Developer API & webhooks

A full REST API and webhooks to feed data anywhere or automate your workflows.

Custom modules

Need something specific? We build bespoke modules and integrations for your team.

A platform you can build on.

A full REST API and outbound webhooks let you push data anywhere, automate workflows, and wire DeskStack into your own systems. Need something custom? We've shipped 14+ custom modules in-house and build bespoke ones on request.

  • Full REST API for conversations, customers & more
  • Outbound webhooks on every event
  • Inject your own data into the ticket sidebar
  • Bespoke modules built by our team
DeskStack dashboard with Support Inbox, HR Requests and Sales Inquiries mailbox cards

Everything DeskStack connects to.

From every support channel to the tools your team already runs — connected out of the box, with more added over time.

Channels

Email
Inbound & outbound
Live chat
Website widget
Help portal
Self-service
WhatsApp
Two-way
SMS
Two-way · Twilio
Telegram
Messaging
Facebook
Page messages
X / Twitter
Direct messages

Notifications

Slack
Team alerts
Rocket.Chat
Team alerts
Mobile push
iOS & Android
SMS to agents
Twilio · MessageBird

Business tools

Jira
Issue tracking
WooCommerce
Order context
Easy Digital Downloads
Order context
Built-in CRM
Customer data

Developer

REST API
Build anything
Webhooks
Event-driven
Sidebar webhook
Inject your data
Custom modules
Built for you

Configured for clarity, built for scale.

We configure DeskStack around how your team actually works — shared inboxes, roles, workflows, automations, and the customer data you care about — so it fits on day one and scales as you grow.

  • Organized shared inboxes
  • Workflow automation
  • Custom fields and customer data
  • Permissions and team roles
team & permissions
AM
Anke Maes
Admin · all mailboxes
ADMIN
TL
Tom Léon
Team lead · Support
TEAM LEAD
RV
Rosa Vermeer
Agent · Billing mailbox
AGENT

Connect to the tools you already use.

We'll wire your real stack into DeskStack and manage it for you.