Connect
Bring email, chat, social, and customer portals into one place.
The fully managed helpdesk for modern support teams.
DeskStack unifies email, live chat, social, and every other channel into one secure, shared workspace — on your own private, fully managed instance. Enterprise-ready, custom-branded, and live in days.
Simple by design
Custom tailored to your needs
Built to scale
From scattered inboxes to one calm support operation.
We configure the workspace around your real team, channels, workflows, and brand — then keep it running.
Configure
We shape queues, permissions, SLAs, automations, and reports around you.
Launch
Your custom-branded helpdesk is production-ready in days, not months.
Manage
We keep it running — hosting, monitoring, backups, and updates.
Shared inbox — one place for every conversation.
Centralize every customer message in a workspace your whole team can see, assign, and resolve from — with clear ownership, full context, and visibility on every conversation.
Receive
Email lands
Assign
Owner takes it
Resolve
Reply & close
Rapid deployment
Easy setup so your team can focus on customers, not infrastructure — production-ready in days, not weeks.
Secure and reliable
Hosted on monitored, secure infrastructure with daily backups and regular updates — your data stays safe and available.
Scales as you grow
Choose a bundle that fits your team size and mailbox needs. Simple monthly pricing — no hidden fees, no long-term contracts.
Everything support needs. Nothing it doesn't.
A complete case management and ticketing platform without the bloat!
Shared inbox & ticketing
Email and every channel become trackable tickets — with assignments, tags, notes, @mentions, saved replies, and custom fields.
Every channel, one queue
Live chat, a self-service portal, WhatsApp, SMS, Telegram, Facebook, and X all land beside your email.
Automations & workflows
If-this-then-that workflows, smart routing, round-robin assignment, office hours, and a Kanban board.
Reporting & insights
Dashboards for ticket volume, response and resolution times, team workload, and CSAT — so you can see what's working at a glance.
Why teams switch to DeskStack
A simpler support platform, configured around your team, managed end-to-end, and ready to use.
Simpler for agents
Everything in one place. Less clicking, more solving.
Faster for managers
Visibility, SLAs, and reports that save time every day.
Easier for IT
No heavy lift. We manage it so you don't have to.
Before DeskStack
- Scattered inboxes
- Missed follow-ups
- Manual routing
After DeskStack
- One shared queue
- Clear ownership
- Simple workflows
Teams that switched aren't looking back.
★★★★★
"We were live within days. No migration drama, no half-finished setup - it simply worked, and our response times dropped in the first week."
National Service Manager
Abigail J.
★★★★★
"Every other tool wanted us to become helpdesk administrators. DeskStack just handled the setup and made the process simple for us."
Director of Operations
Markus K.
★★★★★
"EU hosting, our own isolated instance, and a team that actually answers. For a regulated business, it was an easy decision."
CFO
Catalina D.
Make customer support feel organized.
Tell us how your team works. We'll map the cleanest DeskStack setup for your business.